Reduce Costs and Minimize Risk with Managed Technology Services

Traditionally small and mid-sized organizations have limited, or often no, full time resources providing IT support. These businesses are faced with the decision to manage IT themselves, use outside consulting services, hire internal IT personnel or outsource the function.

Keeping your IT in-house used to be considered the most risk-averse and only option available. The problem is that technology has taken on a larger role for companies in daily business operations and in customer service.

This, along with the skill requirements and costs of skilled IT labor, has created a new set of risks around managing technology in-house:

Four Risk Factors In-House IT Management 

  1. Permanent Fire Fighter Duty. Most companies and IT managers are constantly thrust into the role of “fire fighter” by fixing ongoing problems and addressing short term needs rather than adding value or improving the competitiveness of the organization.
  2. Increased Strain on Management Time. The demand on management's time to oversee technology management is one of the issues that cause the greatest pain. When the cost of this time and the redirection of key people are added to the cost of supporting technology, the results are painful.
  3. Out-of-Control IT Expenses. With both in-house technical support and consultants, your business remains at risk. Ongoing consulting fees, constant changes and modifications make planned budgets obsolete. Even after the added expense is incurred, there is no guarantee that it was done right or the right thing to do.
  4. Steep Technology Learning Curve. Technology is one of the most dynamic areas in the current business environment. Typical life spans of software, hardware and infrastructure are sometimes as short as two or three years. With this quickly changing horizon it is almost impossible to keep up with what is currently the best investment for a company to make. Most business decision makers experience great frustration because they rarely feel they have the proper information or guidance when choosing and implementing systems.


Business Value in Managed Technology Services

Now that we have examined four of the risks with managing technology in-house, we can explore the potential business benefits that can be achieved through a managed service:

  1. Reduced Costs and ROI. Technology is expensive to purchase and maintain. Hardwyre Managed Services are driven by solid ROI calculations. Scale of economy for key systems drives down cost and allows for a budgeted expense and conserves capital with no large up front capital expenditures. As you grow the cost becomes variable as you add users and applications.
  2. Increased Work Time and Productivity. Through Hardwyre Managed Services, our trained engineers provide management of all your daily support requests and maintain servers to guarantee performance.
  3. More Control. Hardwyre assumes responsibility for ensuring your infrastructure environment is up and running and secure. We monitor network health and availability and proactively respond to issues. By centralizing administration and changes and applying best practices the overall health of your network is very high.
  4. Increased Focus on Your Business. The value proposition is straightforward. By not having to spend valuable management time on technology issues, you can focus on growing your business. As your business grows, Hardwyre takes responsibility for scaling the architecture to meet your increased demands. You are always assured of running on the latest software and hardware available that aligns with your business goals. And a consistent monthly charge makes technology expenses predictable and planned.

Bottom Line:

Hardwyre Managed IT Services offer a predictable, cost-contained approach to fully managing your complex desktop support requirements without costly internal IT personnel or infrastructure investments.

If you do not use Managed Technology Services, then you have effectively chosen the alternative – reactive firefighting, time-consuming desktop maintenance and costly, impulsive infrastructure purchases. The smart choice is to outsource your IT infrastructure to Hardwyre and get back to your business.


More About Hardwyre Managed Solutions

Hardwyre Managed IT Services are flexible, enabling us to work with you in a variety of ways. In a number of the businesses we work with, our role is to support the current staff and help them to be more successful. And as an accredited member of the Managed Services Alliance of Professionals (MSAP), we guarantee a high level of integrity, customer service and professionalism.

We employ industry-leading expertise to develop road maps, define network optimization strategies, leverage investments, and create migration plans as part of a Managed Services offering. We provide an unparalleled breadth of multi-vendor, multi-technology convergence expertise, paired with a legacy of technology and service excellence, to fashion solutions and strategies that support your specific business imperatives. Please all us today at 501.851.2880 to get started with Managed Services.